REGISTER A COMPLAINT (Ombudsman)

Register a Complaint (Ombudsman)

  1. Report unauthorized transaction : Click Here

  2. NIVARAN Portal : Click Here

  3. If Your Complain Not attend/responded withing 10 working days by Branch or Department kindly Escalate to :

    Grievance Redressal Officer (GRO)
    Name : Mr. Alpesh Joshi
    Email : gro@adcbank.coop
    Contact No : 079-27542610

  4. If Your Complain Not attend/responded withing 10 days kindly Escalate to :

    Nodal Officer – Grievances (General Manager)
    Name : Mr. Kiritkumar Bapodaria
    Email : gm@adcbank.coop
    Contact No : 079-27542608-09-10

  5. If complaint is not resolved satisfactorily within 30 days customer can complaint directly to Reserve bank of INDIA as mentioned Below :

    Online Mode
    Website : https://cms.rbi.org.in/   or   Email : cpc@rbi.org.in

    Offline Mode (Through Post)
    Centralised Receipt and Processing Centre,
    Reserve Bank of India,
    4th Floor, Sector 17,
    Chandigarh – 160017