- Report unauthorized transaction : Click Here
- NIVARAN Portal : Click Here
- If Your Complain Not attend/responded withing 10 working days by Branch or Department kindly Escalate to :
Grievance Redressal Officer (GRO)
Name : Mr. Rugved Gohil
Email : gro@theadc.bank.in
Contact No : 079-27542610
- If Your Complain Not attend/responded withing 10 days kindly Escalate to :
Nodal Officer – Ombudsman / Grievances
Name : Mr. Kiritkumar Bapodaria – General Manager
Email : gm@theadc.bank.in
Contact No : 079-27542608-09-10
- If complaint is not resolved satisfactorily within 30 days customer can complaint directly to Reserve bank of INDIA as mentioned Below :
Online Mode
Website : https://cms.rbi.org.in/ or Email : cpc@rbi.org.in
Offline Mode (Through Post)
Centralised Receipt and Processing Centre,
Reserve Bank of India,
4th Floor, Sector 17,
Chandigarh – 160017
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